Delete Your MannApp Account
Version: 1.0
Effective Date: 1 June 2025
How to Request Account Deletion
To delete your MannApp account and associated data, please follow these steps:
Step 1: Send a Deletion Request
Email us at deletion@mann.app with the following information:
- Your registered email address
- Your MannApp username (if different from email)
- Confirmation that you want to permanently delete your account
Step 2: Verification
We will respond within 5 business days to verify your identity and confirm the deletion request.
Step 3: Account Deletion
Once verified, your account will be permanently deleted within 30 days.
What Data is Deleted
When you request account deletion, the following data will be permanently removed:
- Your account profile and login credentials
- Personal information (name, email, phone number, address)
- User-generated content (posts, comments, profile pictures)
- Usage data and activity logs
- Billing information
- Communication history with our support team
What Data is Retained
For legal and operational requirements, we may retain certain data for specific periods:
- Financial records: Kept for 7 years for tax and accounting purposes
- Legal compliance data: Retained as required by applicable laws
- Anonymised analytics data: May be retained for service improvement (with all personal identifiers removed)
Important Information
- Account deletion is permanent and cannot be undone
- You will lose access to all MannApp services immediately upon deletion
- If you have active subscriptions, please cancel them before requesting deletion
- For children’s accounts, the parent/guardian must make the deletion request
Need Help?
If you have questions about account deletion or data retention, contact our Privacy Officer at privacy@mann.app
This process is in accordance with our Privacy Policy and applicable data protection laws including GDPR and UK Data Protection Act 2018.